Compliance
How Will SHAKEN/STIR Affect Contact Centers?
Last November 2018, Chairman Ajit Pai of FCC (Federal Communications Commission) demanded that phone companies must adopt a robust call
October 25, 2019
Last November 2018, Chairman Ajit Pai of FCC (Federal Communications Commission) demanded that phone companies must adopt a robust call
Guest Blog by KJ Dearie from Termly Shortly after the General Data Protection Regulation (GDPR) came into effect, California made
For those of us old enough to remember, it is reminiscent of the James Bond one liner – Shaken, not
The month of September has been a wild, crazy, fascinating, and exhilarating ride for me! I had the opportunity to
A Letter from PACE Vice Chair and Marketing Chair, Christa Heibel, as featured in the PACE Pulse (May 2019) Newsletter